Cookie Policy

This website https://www.livetodot.com/ (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  1. Definitions and Interpretation

    1. In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
      Cookie
      means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
      Cookie Law
      means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
      personal data
      means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
      We/Us/Our
      means Fubra Limited trading as Livetodot a limited company registered in England under company number 3967214, whose registered address is Manor Coach House, Church Hill, Aldershot, Hampshire, GU12 4RQ, UK.
  2. Information About Us

    1. Our Site is owned and operated by Fubra Limited a limited company registered in England under company number 3967214, whose registered address is Manor Coach House, Church Hill, Aldershot, Hampshire, GU12 4RQ, UK.
    2. Our VAT number is GB73366702.
    3. Our Data Protection Officer is Paul Charlton, and can be contacted by email at DPO@fubra.com, by telephone on +44 (0)1252 367 200, or by post at Fubra Limited, Manor Coach House, Church Hill, Aldershot, Hampshire, GU12 4RQ.
    4. We are registered with OfCom as a provider of electronic communications services.
    5. We are a member of RIPE, Nominet and the Italian RA.
  3. How Does Our Site Use Cookies?

    1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    2. By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for integration of third party content and provision of live chat support. For more details, please refer to section 4 below.
    3. All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

      1. Strictly Necessary Cookies
        A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
      2. Analytics Cookies
        It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
      3. Functionality Cookies
        Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
      4. Third Party Cookies
        Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
      5. Persistent Cookies
        Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
      6. Session Cookies
        Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
    4. Cookies on Our Site are not permanent and will expire as indicated in the table below.
    5. For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
    6. For more specific details of the Cookies that We use, please refer to the table below.
  4. What Cookies Does Our Site Use?

    1. The following first party Cookies may be placed on your computer or device:
      Name of Cookie Purpose & Type Strictly Necessary
      PHPSESSID Functionality / Session. Used for cart and order functionality. Yes
      euCookiesAcc Functionality / Persistent. Used to record your acceptance of Our Privacy Policy and Cookie Policy and suppress the Cookie warning bar. No
      __lc.visitor_id * Functionality / Persistent. Used for the provision of live chat services. No
      lc_window_state Functionality / Session. Used for the provision of live chat services. No
      waiting_in_queue Functionality / Persistent. Used for the provision of live chat services. No
    2. The following third party Cookies may be placed on your computer or device:
      Name of Cookie Purpose & Type Provider Strictly Necessary
      3rdparty Functionality / Session. Used for the provision of live chat services. livechatinc.com No
      __lc_vv.group Functionality / Session. Used for the provision of live chat services. livechatinc.com No
      __livechat Functionality / Persistent. Used for the provision of live chat services. livechatinc.com No
      __livechat_lastvisit Functionality / Persistent. Used for the provision of live chat services. livechatinc.com No
      main_window_timestamp * Functionality / Session. Used for the provision of live chat services. livechatinc.com No
      message_text * Functionality / Session. Used for the provision of live chat services. livechatinc.com No
      notification[status_ping] * Functionality / Session. Used for the provision of live chat services. livechatinc.com No
      recent_window * Functionality / Session. Used for the provision of live chat services. livechatinc.com No
    3. Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
    4. The analytics service used by Our Site uses analytics Cookies to gather the required information.
    5. The analytics service used by Our Site uses the following analytics Cookies:
      Name of Cookie Purpose & Type Provider Strictly Necessary
      _ga Analytics / Persistent. User identification. Google Analytics Yes
      _gat Analytics / Persistent. Limits data collection on higher traffic sites. Google Analytics No
      _gid Analytics / Persistent. User identification. Google Analytics No
  5. Consent and Control

    1. By using our site you are giving your consent to the placing of Cookies on your computer or device. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.
    2. enabling Us to provide the best possible experience and service to you.
      You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
    3. The links below provide instructions on how to control Cookies in all mainstream browsers:

      1. Google Chrome
      2. Microsoft Internet Explorer
      3. Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
      4. Safari (macOS)
      5. Safari (iOS)
      6. Mozilla Firefox
      7. Android (Please refer to your device’s documentation for manufacturers’ own browsers)
  6. Changes to this Cookie Policy

    1. We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
    2. In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
  7. Changes to this Cookie Policy

    1. If you would like to know more about how We use Cookies, please contact Us at support@livetodot.com, by telephone on +44 (0)1252 367 200, or by post at Fubra Limited, Manor Coach House, Church Hill, Aldershot, Hampshire, GU12 4RQ.
    2. For more information about privacy, data protection and our terms and conditions, please visit the following:

      1. Privacy Policy;
      2. Terms and Conditions.

Last Updated: February 2018